PX News, Tips & Tools

Patient Experience Week

• PX Week Flyer
• 5 Day Challenge Kickoff
• Daily Challenge 1: Gratitude
• Daily Challenge 2: Reflection
• Daily Challenge 3: Affirmation
• Daily Challenge 4: Compassion
• Daily Challenge 5: Enjoyment

Pulse of PX Newsletter

2023

• January 2023 - Volume 1

2022

• January 2022 - Volume 1
• February 2022 - Volume 2
• March 2022 - Volume 3
• April 2022 - Volume 4
• May 2022 - Volume 5
• June 2022 - Volume 6
• July 2022 - Volume 7
• August 2022 - Volume 8
• September 2022 - Volume 9
• October 2022 - Volume 10
• November 2022 - Volume 11
• December 2022 - Volume 12

Tips & Tools

• Providing Compassionate Care While Wearing a Mask
• Communication Techniques for Difficult Situations
• Huddles: A Tool to Reduce Wait Times (and Other Headaches)
• How to Increase Your Patients' Confidence in You
• Strategies for Dealing with Difficult Patients